- Trusted by over 7,600+ customers
Lone worker safety solutions designed for real-time protection, rapid escalation and compliance
Mitie Fire & Security delivers monitored lone worker safety solutions that provide a direct line to help — wherever your people are, whenever they need it.
24/7 monitored response
Lone worker devices connected to accredited monitoring centres, ensuring every alert is received, assessed and escalated without delay.
Real-time protection
Immediate access to support through wearable devices and mobile solutions designed for employees working independently.
Discreet and easy to use
Compact, simple devices and apps designed for everyday use without disrupting working environments.
Supports compliance
Aligned with health and safety legislation, helping organisations meet legal responsibilities and protect their workforce.
When someone works alone, they need a direct and reliable way to call for help
Lone worker safety refers to the systems and procedures that protect employees working without close supervision or immediate assistance.
Mitie Fire & Security delivers lone worker safety solutions that connect individuals directly to monitored support, ensuring every alert is acted on without delay.
- Community and housing officers
- Healthcare professionals
- Security staff
- Engineers and maintenance teams
- Retail managers opening or closing premises
Our Lone Worker Safety Solutions
Mitie delivers structured lone worker safety solutions designed to protect employees, support compliance and provide real-time response.
- Lone Worker Devices
Wearable and mobile safety devices enabling employees to raise alerts instantly when working alone or remotely.
- GPS Location Tracking
Real-time location visibility to support faster response and ensure teams can be located when assistance is required.
- Two-Way Communication
Direct communication between lone workers and monitoring operators to assess situations and coordinate response.
- Automatic Alert Features
Optional features such as inactivity detection to provide additional reassurance in certain working environments.
What is lone worker safety?
Lone worker safety protects employees working without immediate support by providing systems that enable instant alert and response.
- Signal transmitted instantly to the monitoring centre
- Situation assessed by trained operators
- Communication established where possible
- Incident logged and managed through to resolution
Protect your people wherever they work
Mitie Fire & Security delivers reliable lone worker safety devices and monitored lone worker alarms designed to keep your teams supported – wherever duty takes them.
Designed around your workforce
Every organisation faces different risks.
We assess working environments, travel requirements, risk levels and shift patterns before recommending the right lone worker safety devices and monitoring support.
From small teams to national workforces, solutions are tailored to integrate seamlessly into your operations.
Supporting duty of care and compliance
Employers have a legal responsibility to protect lone workers under UK health and safety legislation.
Our monitored lone worker safety solutions support compliance with duty of care obligations while demonstrating proactive risk management.
With full reporting, escalation procedures and monitoring oversight, you can protect your people and your organisation.
Why lone worker safety matters
Working alone shouldn’t mean working unsupported.
Without lone worker safety
- Employees may face increased risk
- Incidents may go unnoticed
- Response times may be delayed
- Confidence and wellbeing may be affected
Proven experience. National capability.
We deliver lone worker safety solutions across healthcare, housing, engineering and commercial environments.
24/7, 365
around-the-clock protection
7,600+
Customers across the UK
800+
Dedicated specialists
FAQ: Lone Worker Safety
How does a lone worker alarm work?
A lone worker alarm sends an alert to a monitoring centre when activated. Operators assess the situation and coordinate response based on your organisation’s escalation procedures.
Do lone worker safety devices include automatic alert features?
Some lone worker devices include additional safety features, such as inactivity detection, which can provide added reassurance in certain working environments.
Are lone worker alarms monitored 24/7?
Yes. Monitored lone worker safety solutions connect to accredited monitoring centres that manage alerts around the clock.