- Trusted by over 7,600+ customers
Panic alarm monitoring designed for immediate escalation, staff protection and controlled response
Mitie Fire & Security delivers monitored panic alarm systems that provide discreet, real-time escalation – connecting your people directly to accredited Alarm Receiving Centres (ARCs) 24/7, 365 days a year.
24/7 monitored response
Panic alarms connected to accredited Alarm Receiving Centres, ensuring every activation is received, assessed and escalated without delay.
immediate escalation
Silent panic alarm activation enables staff to request help without escalating situations, maintaining control in high-risk environments.
Integrated solutions
Systems designed to integrate with CCTV, access control and monitoring platforms for coordinated, real-time response.
Designed for compliance
Solutions aligned with BS standards and safeguarding requirements, supporting employer responsibilities and staff protection policies.
In high-risk situations, people need a simple, reliable way to call for help
A panic alarm system allows an individual to trigger an alert instantly when they feel threatened or unsafe.
Unlike audible intruder alarms, panic alarms are typically silent. Activations are transmitted directly to a monitoring centre or internal security team for controlled response.
Mitie Fire & Security delivers panic alarm monitoring solutions that ensure every alert is received, assessed and acted upon without delay — providing reassurance for staff and structure during high-pressure situations.
What is a panic alarm system?
Discreet activation. Immediate escalation.
A panic alarm system allows an individual to trigger an alert instantly when they feel threatened or unsafe.
Unlike audible intruder alarms, panic alarms are typically silent. Activations are transmitted directly to a monitoring centre or internal security team for controlled response.
- Alarm signal received instantly by the monitoring centre
- Situation assessed by trained operators
- Two-way communication initiated where possible
- Emergency services or nominated contacts notified
- Incident logged and managed through to resolution
Monitored panic alarm services
A panic alarm is only effective if someone responds.
Our monitored panic alarm systems connect to accredited ARCs operating 24/7, 365 days a year.
- The signal is transmitted via secure, dual-path signalling.
- Operators receive and log the activation immediately.
- Agreed escalation procedures are followed.
- eyholders, on-site security or emergency services are contacted where required.
When situations escalate, response must be controlled
Mitie Fire & Security provides professionally monitored panic alarm systems designed to support staff safety and rapid, controlled escalation.
Supporting compliance and duty of care
Employers have a legal and moral responsibility to protect staff, particularly those in public-facing or higher-risk roles.
Our panic alarm monitoring solutions support compliance with health and safety legislation, safeguarding policies and duty of care requirements.
With structured escalation procedures, monitoring oversight and full audit trails, you can demonstrate a proactive approach to staff safety.
Designed around your environment
Panic alarm systems are deployed across a range of environments including healthcare, education, retail and public sector buildings.
We assess your operational risks, working environments and safeguarding requirements to design systems that provide effective, real-world protection.
Solutions are tailored to ensure staff can raise alerts quickly, discreetly and confidently.
Why panic alarm monitoring matters
When situations escalate, response must be controlled.
Without monitoring
- Alerts may go unanswered
- Staff may be exposed to unnecessary risk
- Incidents may escalate without support
- Response may be delayed
Proven experience. National capability.
We deliver panic alarm monitoring solutions across commercial, public sector and high-risk environments.
24/7, 365
around-the-clock protection
7,600+
Customers across the UK
800+
Dedicated specialists
FAQ: Panic Alarms & Monitoring
How does panic alarm monitoring work?
When activated, the panic alarm transmits a signal to an Alarm Receiving Centre. Trained operators assess the alert and follow agreed response procedures, which may include contacting on-site security or emergency services.
Are panic alarms silent?
Yes. Most panic alarms are designed to activate silently to avoid escalating the situation while still triggering a monitored response.
Can panic alarms integrate with CCTV?
Yes. Panic alarm systems can integrate with CCTV, allowing operators or security teams to verify incidents visually and respond more effectively.
Where are panic alarm systems typically installed?
They are commonly installed in healthcare, education, retail, public sector and commercial environments where staff may face aggression or elevated risk.